Your dental claims: Checked more accurately and quickly

Your dental claims: Checked more accurately and quickly

January 27, 2026

At Veemarkt Dental Practice, we believe it is important that you not only receive the best care, but that the administrative process runs smoothly as well. There is important news from the sector: health insurers have updated their systems, which means that dentists' claims are now checked even more thoroughly.

What does this mean for you as a patient? Health insurers are increasingly using advanced automatic checks. This is a positive development, as it reduces billing errors and speeds up the processing of your reimbursements. Whereas manual spot checks used to be the norm, smart software now provides an instant check of the applicable policy conditions and national codes (known as UPT codes).

These improved controls greatly reduce the likelihood of ambiguities arising later on. In practice, we work closely with all health insurers to ensure that our claims immediately meet all requirements. Do you have questions about a specific reimbursement or your invoice? Our team is ready to help you. Together, we ensure a radiant smile and clear administration!

Why this change in checks?
The world of health insurance is complex. Every year, millions of claims are submitted for dental treatment. To keep this process manageable, fair, and affordable, health insurers are continuously investing in technology. The KNMT (the professional association of dentists) reports that these automatic systems have recently been further tightened.

The purpose of these updates is twofold. On the one hand, insurers want to prevent improper use of healthcare codes. On the other hand, the process is intended to increase efficiency. When dental claims are checked even more thoroughly using automatic algorithms, you, as an insured person, will often receive a quicker decision on the reimbursement to which you are entitled.

What will change for you at Veemarkt Dental Practice?
You will notice little difference in your daily visits to the dentist. Our dentists and dental hygienists will continue to focus on your oral health. However, behind the scenes, our administration team will ensure that every procedure is coded exactly according to national guidelines.

When we submit a claim, it is now checked against a more extensive database of rules. These include:

  • Combinations of codes: According to insurance rules, some treatments may not be performed or claimed on the same day.
    Frequency: Certain preventive treatments are only reimbursed a limited number of times per year. The renewed checks directly monitor this.
    Age limits: For young people under the age of 18, different reimbursements (from the basic insurance) often apply than for adults.
    Transparency in your healthcare costs.

We understand that the financial side of a visit to the dentist can sometimes raise questions. Precisely because dentists' invoices are subject to even stricter checks, it is essential for us to be transparent in advance. For treatments above a certain amount (usually €250), we will always provide you with a quote.

We advise you to check this estimate with your health insurer in advance. Thanks to the improved automated systems used by insurers, they can often tell you immediately what portion will be reimbursed and what portion will be covered by your deductible or co-payment. This way, you will never be faced with any surprises when the final bill arrives.

The benefits of automation in healthcare
Although the word 'control' may sound strict, it offers many advantages. Automation reduces the margin for human error. If a code is accidentally entered incorrectly, the insurer's system now generates a notification more quickly. This enables us to make any corrections immediately, even before you receive the invoice.

It also helps keep health insurance premiums affordable. Strict controls ensure that dental care expenditure remains transparent and compliant with the rules, which is beneficial for everyone in the long term.

Frequently asked questions about claims
Since the announcement that the systems have been tightened up, we have been receiving regular questions at the counter. Below, we address the most common ones:

  • Will I now receive less compensation? No, your policy conditions will not change as a result of these stricter checks. Only the way in which the insurer checks whether we comply with those conditions has changed.
  • Do I need to take any action myself? In most cases, no. We submit the claims directly to your insurer (if you have supplementary insurance and we have an agreement). You can see the status of your claim in your personal account with your health insurer.
  • Why was a specific code rejected? If an insurer rejects a claim, this is usually due to a restriction in your supplementary package or your annual budget being exceeded. Thanks to improved systems, the reason for rejection is often described more clearly on your statement.

Our commitment to you
At Veemarkt Dental Practice, professionalism is paramount. This applies to medical procedures, but certainly also to our administration. We closely follow developments at health insurers to ensure that our invoicing complies with the latest standards.

If, despite these improved checks, you still see any uncertainties on your healthcare overview, please do not hesitate to contact us. We will be happy to look into it with you and, if necessary, provide clarification to your insurer.

Ultimately, our goal is simple: we take care of your teeth so you don't have to worry about the rest. See you soon at our practice!

 

Would you like to become part of our growing practice? We are still accepting new patients.

You can easily register via our website or drop by for an introductory meeting. We look forward to meeting you!