Payment terms
The practice sends and collects its own bills for the care you have had with us. In doing so, we obviously comply with all applicable laws and regulations. For the payment conditions we follow the general payment conditions for dental care in the Netherlands. These can be found on the website of the KNMT (Royal Dutch Dental Association).
What are the main payment terms of your account with us?
We may, if possible, bill your bill to your health insurance company. You will always see any reimbursement of treatment on the bill. If you do not want us to submit your bill to your health insurance company, you must indicate this clearly to the practice prior to the treatment.
We expect you to pay the bill by the due date as stated on the bill. If you have not paid the bill by the due date, you will be in default without further notice. In the unlikely event that you leave the free reminder unanswered we will use Payt debtor management for an extrajudicial collection process. This will include statutory interest and collection costs.
We strive to keep the cost of care as low as possible. Prevent increases by paying on time and make as much use as possible of the digital options we offer you in doing so, such as online payment via iDeal. Also make sure that we always have your current personal and insurance information. This prevents unnecessary delays, costs and administrative work.
For questions about your bills, please use digital tools whenever possible. To do so, you can respond by email to your bill by choosing email reply or use our billing portal. We will then respond to you as soon as possible.
Changes to these payment terms
We reserve the right to make changes to these payment terms. You can always find the most current version on our website.